Reviews of Northstar Post Acute

amazing staff, clean facility

Grateful for the exceptional care provided at this facility. The entire building is consistently clean, fresh, and well-maintained, which gives you peace of mind from day one. More importantly, the nursing and rehabilitation teams delivered top-tier medical care with genuine kindness.

Staff was attentive and showed the utmost respect and care for the patients. They we’re communicative and answered all the questions we had. Facility was clean and smelled good.

A welcoming facility with a caring, friendly team. The staff are attentive, answer questions thoroughly, and make patients feel comfortable. Their kindness is truly appreciated.

The staff are kind and welcoming, and the facility is clean and comfortable. I appreciate the care and patience the team shows their patients.

Great overall experience, the staff was kind, attentive, and genuinely cared about providing excellent service. The facility was clean, welcoming, and well maintained. I highly recommend this place to anyone looking for quality care.

Amazing facility ❤️

Excellent care and caring staff. I definitely recommend this place!

We are very grateful for the care and support provided by this skilled nursing facility. The staff has been compassionate, professional, and dedicated to meeting the needs of residents.

Great staff and facility! Thank you

clean. friendly staff.

This place is filthy, disgusting and inhumane. Please don’t put your loved one here.

I have been visiting Northstar approximately five years, as a Eucharistic Minister from St Teresa of Avila Church. I’ve always been impressed by the friendliness and caring attitude of the nurses and staff. I want to give a double thumbs up, and a loving heart, to Tiffany, the Director of activities. She is dedicated to the residents and you are so very privileged to have her as part of the team.

From the administration team to the housekeeping staff, everyone at Northstar Post Acute was exceptional. From the moment my dad arrived until his passing, they treated him like family with genuine compassion, dignity, and respect. Caring for a loved one who is in another state is incredibly difficult, but the entire team went above and beyond to support both my dad and our family. They were always willing to help, communicate, and make sure he received excellent care. What meant the most to me was that everyone seemed to know my dad personally. He smiled every time someone came into his room, and it was evident that he felt loved and cared for. I will always be grateful for the kindness, professionalism, and compassion shown by the staff at Northstar Post Acute during my dad’s final months. They made a difficult season a little easier, and I cannot thank them enough. I wholeheartedly recommend Northstar Post Acute to anyone looking for a facility where residents are truly treated like family.

When my mom was admitted here I had my doubts but the staff has gotten so much better from before I would recommend this facility to anyone they always greet me with a smile every day i show up

Amazing place, great and kind staff. Highly recommended!

If I could give minus stars I would. Most traumatic experience me and my family ever had. Filthy, rooms, food on the floors, nurse button hanging inside trash cans, on the floor or anywhere but near the patient, urine bags full and over flowing, no care or help whatsoever. My brother was neglected and ignored, dirty filthy, no blankets, half sliding off his bed, everytime we or the rest of the family visited. I threatened to file a police report and ischmael the director asked us to give him time to fix it. Next time I went there, my brother was knocked out on morphine so he couldn’t complain to me. My brother had terminal prostate cancer but lived without any medication or treatment for 10 years. He didn’t like the feeling of pain meds, and when we last saw him he was eating tamales, guacamole, raspberries and Gatorade because we brought it but then when our older brother and his girlfriend visited our brother was knocked out on morphine and some other meds. This place is rotten to the core, no one cares or helps those who cant walk or reach for their own food. My brother told me they had poured cold water on him and refused to help him because he was DNR. The nurse confirmed to me that DNR dont get fed, bathed etc. One of the nurses gave us the number to complain to the authorities but by the time we went back, my brother was dead. He survived years without doctors, but died in less than 2 months at Northstar Post Acute. My brother was a Marine Veteran and deserved a whole lot better. I have photos I’ll up load a little later.

The care and attention at North Star Post Acute is outstanding. The staff treats residents like family and creates a welcoming, supportive environment. You can tell they genuinely care about the people they serve. Thank you to the entire team for all that you do